Return / Refund Policy

Returns / Refund Policy

🙏💖 Please note: our website keeps a very low shipping cost with 0 margin on shipping, so international order returns will have a small return fee that customers need to pay for arranging a return. 

Return Window:

UAE Orders - 7 days upon receipt of shipment. ⏳

International Orders - 5 days

Returns Shipping Costs:

UAE Customers:

Returns less than 2KG gross weight: Free!  🎉

Above 2 KG gross weight: You will be charged AED 12 per return label. 

International Customers:

Returns less than 1 KG gross weight: you will pay a small return shipping charge which we will calculate upon return request. 🌍✈️ 

Above 1 KG weight: We will give you a return label and the price will be calculated based on the gross weight of the return shipment. The customer has to pay for the return shipment. 

Eligibility:

• Items must be unused and in original condition with packaging. 📦✨
• No returns during sales or promotions. 🚫

Disclaimer:
Return pick up times may vary based on your location. 📬

Thank you for shopping with us! 💖